Privacy Policy

1.0 Our core beliefs regarding user privacy and data protection

User privacy and data protection are human rights.

We have a duty of care to the people within our data.

Data is a liability, it should only be collected and processed when absolutely necessary.

We loathe spam as much as you do!

We will never sell, rent or otherwise distribute or make public your personal information.

2.0 Relevant legislation

Our business and internal computer systems, are designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 Personal information that we collect and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Our sites uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

4.0 – How we store your personal information

Any information we store is held digitally, in a offline system held within a secure building. The databases that store this information are also heavily encrypted, with very restricted access.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

5.0 About our website’s servers

Our websites are hosted by Rackspace, with backups held with Ramnode within a EU data centres.

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

6.0 Our third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. Any of these third parties based in the USA are EU-U.S Privacy Shield compliant.

Google
Rackspace
Ramnode
Mailgun

7.0 Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 Data controller

The data controller of this website is: Chris McCullough, working for New World Digital Media, a UK limited Company with company number: 10460916

Whose registered office is:

50 Mersey Street
Warrington, Cheshire
WA1 2AY

The Data Controller can be contacted on:
Telephone: 01925 412 559
Email: chris@newworlddigitalmedia.co.uk

9.0 Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

9.1 Changelog

01/01/2018